Effective July 29, 2017
- ScoutIQ, LLC
- Consent to Use Information
By using this Service, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Service. Your continued use of the Service following the posting of changes to this policy will be deemed your acceptance of those changes.
- Collection of Information
We aim to collect, use and disclose only such information as is required to enable us to manage your account, to provide the Service, to maintain our customer/visitor lists, to respond to your inquiries or provide feedback, for identification and authentication purposes, and for service improvement. We will maintain the confidentiality of any contact information you provide to us on signing up for our Service or contacting us with questions or for further information and we will use it only for the purposes for which we have collected it (subject to the exclusions and disclosures we have listed below), unless you agree that we may disclose it to other third parties.
- Types of Information Collected
We may collect and process the following data about you: (a) Information that you provide by filling in forms on our Service. This includes information provided at the time of registering to use our Service, subscribing to our service, posting material or requesting further services. We may also ask you for information when you report a problem with our Service. (b) If you contact us, we may keep a record of that correspondence. (c) Details of every transaction you carry out through our Service. (d) Details of your visits to our Service and the resources that you access. (e) Details of the items you scan to help us improve our database size and accuracy.
"Personal Information" is personally identifiable information, such as your name, address, e-mail address, credit card information, birth date and gender. At the time of collection, we will clearly identify the information being collected and the purposes for which it will be used. It is always your choice whether or not to provide Personal Information but if you choose not to provide certain requested Personal Information, in some instances you may not be able to register to use the Service or be able to access and use the Service at all. In other instances, your choice not to provide certain other Personal Information may mean that you will not be able to use certain features of the Service. We may collect Personal Information in respect of the Service through registration processes; communications with you; information downloads; service purchases; user support; and surveys. We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our Service, place an order and in connection with other activities, services, features or resources we make available on our Service. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information.
In order to use our Service you must provide certain Personal Information to us such as your full name, address and email address. In general, none of your account registration information will be shared with any other users of the Service or our Service.
We also collect statistics about use of the Service. This information will be kept confidential, however, aggregate statistics that do not personally identify an individual will be kept by us and such aggregate statistics may be made available to other members or third parties.
We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual. Your IP address is reported by your web browser whenever you visit a page on the Service. This information is recorded together with your registration information on our databases.
- Why we Collect this Information and How we Use it
We collect this information for a variety of purposes: (a) To improve customer service. (b) Your information helps us to more effectively respond to your customer service requests and support needs. (c) To personalize user experience. (d) We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Service. (e) To improve our Service. (f) To process transactions. We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service. (g) To administer a content, promotion, survey or other Service feature. (h) To send Users information they agreed to receive about topics we think will be of interest to them. (i) To ensure that content from our Service is presented in the most effective manner for you and for your computer. (j) To carry out our obligations arising from any contracts entered into between you and us. (k) To allow you to participate in interactive features of our service, when you choose to do so. (l) To notify you about changes to our service. (m) To send periodic emails. The email address Users provide for order processing, will only be used to send them information and updates pertaining to their order and any messaging or relevant inquiries related to a current or potential order. It may also be used to respond to their inquiries, and/or other requests or questions. (n) To send an email newsletter. If a User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Service. (o) We may also use your data, or permit selected third parties to use your data, to provide you with information about goods and services which may be of interest to you and we or they may contact you about these by post or telephone.
If you are an existing customer, we will only contact you by electronic means (e-mail or SMS) with information about goods and services similar to those which were the subject of a previous sale to you. If you are a new customer, and where we permit selected third parties to use your data, we (or they) will contact you by electronic means only if you have consented to this.
Users may, however, visit our Service anonymously.
We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Service related activities.
- Where we Store and Retain your Data
If you request that your name be removed from our databases, it may not be possible to completely delete all your Personal Information due to technological and legal constraints.
- Disclosure of Collected Data
We share Personal Information with Partners only in so far as it is necessary to process an order and deliver the Service to you. Partners include: (a) Software developers. (b) Payment processors. (c) From time to time we may employ third parties to help us improve the Service. These third parties may have limited access to databases of user information solely for the purpose of helping us to improve the Service and/or the Service and they will be subject to contractual restrictions prohibiting them from using the information about our members for any other purpose.
We may disclose your Personal Information to third parties without your consent if we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) our rights or property, other Service members, other users of the Service, or anyone else (including the rights or property of anyone else) that could be harmed by such activities. We may disclose Personal Information when we believe in good faith that such disclosure is required by and in accordance with the law.
If ScoutIQ or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or to protect the rights, property, or safety of ScoutIQ, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.
- Third Party Services and Advertisements
Advertisements appearing on the Service may be delivered by us or one or more third-party web advertisers. These third party web advertisers may set cookies. These cookies allow the advertisement server operated by that third party to recognize your computer each time they send you an online advertisement. Accordingly, advertisement servers may compile information about where or whether you viewed their advertisements and which advertisements you clicked on. This information allows web advertisers to deliver targeted advertisements that they believe will be of most interest to you.
- Security and how we Protect your Data
The security of your Personal Information is important to us. We use commercially reasonable efforts to store and maintain your Personal Information in a secure environment. We take technical, contractual, administrative, and physical security steps designed to protect Personal Information that you provide to us. We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your Personal Information, username, password, transaction information and data stored on our Service. We have implemented procedures designed to limit the dissemination of your Personal Information to only such designated staff as are reasonably necessary to carry out the stated purposes we have communicated to you. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our Service; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access.
Where we have given you (or where you have chosen) a password which enables you to access certain parts of our Service, you are responsible for keeping this password confidential. We ask you not to share a password with anyone. You are also responsible for helping to protect the security of your Personal Information. Sensitive and private data exchange between the Service and its Users happens over a Secure Sockets Layer (SSL) secured communication channel and is encrypted and protected with digital signatures. When you provide credit card or other payment information to us, the Service works to help protect the security of your credit card and other payment information during transmission by using industry standard SSL encryption technology.
- Access and Accuracy
You have the right to access the Personal Information we hold about you in order to verify the Personal Information we have collected in respect to you and to have a general account of our uses of that information. Upon receipt of your written request, we will provide you with a copy of your Personal Information although in certain limited circumstances, we may not be able to make all relevant information available to you such as where that information also pertains to another user. In such circumstances we will provide reasons for the denial to you upon request. We will endeavor to deal with all requests for access and modifications in a timely manner.
We will make every reasonable effort to keep your Personal Information accurate and up-to-date, and we will provide you with mechanisms to update, correct, delete or add to your Personal Information as appropriate. As appropriate, this amended Personal Information will be transmitted to those parties to which we are permitted to disclose your information. Having accurate Personal Information about you enables us to give you the best possible service.
- Contact Us
You can help by keeping us informed of any changes such as a change of address or telephone number. If you would like to access your information, if you have any questions, comments or suggestions of if you find any errors in our information about you, please contact us at:
Last Updates: July 29, 2017